Avoid Care ADHD for NHS referrals

I thought I would post as I wish I had done more research into Care ADHD before being referred.

I was sent to them via my GP in mid January, at the time I spoke to them as I wanted to confirm wait times and they told me I would be assessed within 4 weeks. I am already diagnosed privately, but the NHS contracts state you need to be re-assessed. Frustrating, but I understand hoop jumping requirements.

It's now March 12th and I am still waiting to get my referral processed, they haven't even sent me the assessment forms yet. There is then a stated "4 week" wait from the time you send the forms back to them processing them, then an additional wait to get the appointment and another wait to get to titration.

They take up to 4 weeks to reply to emails, they have a phone line that automatically cuts you off after 1 minute 33 seconds, they don't acknowledge emails, and when you finally get a reply they promise you everything has been sorted just to buy themselves time.

I have seen others on Reddit and Facebook who have been referred after me and already assessed. So I assume their system is a piece of disorganised crap and they pick and choose from a general pile of referrals.

I understand there are long waiting times and I will wait if I am told the truth. But if I was told that I would be waiting months and not weeks, I would have gone with another provider.

So my advice would be to avoid them and choose another provider.